Residential Testimonials
“I want to extend my appreciation to Matrix Security and also in particular your security guard, James, who did a great job in assisting with the arrest of one of the burglars (the police believe there might’ve been two). We always read about this sort of unpleasant experience happening to others but nothing will beat the actual traumatic impact when it happens to oneself. Your prompt actions have helped with the recovery of some of the stolen goods.”
– Epsom, Auckland Alarm Monitoring client
“Thank you for your high level of customer service your team consistently has delivered right across your organisation to our family over a long period of time. Philip Kimi(Patrol Officer) has at all times provided service to us beyond our expectations.”
– Remuera, Auckland GRS client
“It is so reassuring to know that your teams really are pro-actively protecting us and our properties and not just waiting for alarm callouts. They are familiar with what looks normal and what doesn’t fit with our usual routine and habits.”
– Remuera, Auckland GRS client
Commercial Testimonials
“We rely upon Matrix Security to ensure our wharf and refinery operations are not only protected, but that health and safety procedures are well respected. Our business relationship is excellent and we are all very pleased with their professionalism.”
– Iain McKenzie, Site Engineer, New Zealand Sugar Company
“We are delighted to award our security business to Matrix Security who, like us, believe that safer communities nurture growth and confidence. Without their additional generosity and a bespoke solution we would be hard-pressed to keep the Diocese safe and secure.”
– Dean Jo-Kelly Moore, Auckland’s Holy Trinity Cathedral
“Matrix are great to deal with and the Technician who came to re-set our alarm and re set the Codes, was friendly, knowledgeable, and did a great job.”
– Claire Conroy
“We’ve had Matrix Security for about 25 years. Excellent service. They are flexible and have been able to add or subtract services as we required. Communication is excellent. You can always talk to a Real Person. Highly recommended.”
– Shirley Megget
“Ina did a timely job of informing us about the changes and arranging an early appointment for the update. Your technician who we’ve met over the years was excellent as ever. We’ve always felt safer with Matrix”
– David & Brigitte King
